UNRECOGNIZED CHARGE ON YOUR BILL?

XTRAAPP.COM


The charge XTRAAPP.COM was first reported Aug 21, 2013.
XTRAAPP.COM charge has been reported as unauthorized by 94 users, 29 users recognized the charge as safe.

Help other potential victims by sharing any available information about XTRAAPP.COM.

Comments

  • Leisha Mus
  • Mar 4, 2013
I am no longer have the Android Phone and am keep being charged for it. PLEASE STOP AND REFUNF ALL OWED.

  • Vickie Bot
  • Mar 4, 2013
Hi there,
i am being charged for grindr and i am not even using it! please stop payment ad return money owed please!!!

THIS IS MONTHLY ROBBERY!!! STOP!!!!

  • Marybelle Bas
  • Mar 4, 2013
I did not give anyone permission to do this charge.

  • Angelique Rev
  • Mar 4, 2013
I have not used grindr in months I bought a one time thing and now money is being withdrawn from my account monthly and I would like all of it back please since October. I would also like it to stop from here on out. Thanks.

  • Cecila Mai
  • Mar 4, 2013
I have not used Grindr-for at least six months and have un installed it from my mobile phone. I cannot understand why I have been charged for using this dating site when I have not been using it.

  • Roy Pos
  • Mar 4, 2013
Hello I had gringdr before on my old phone and since I lost.the phone like 2 weeks ago and got a new one I uploaded grindr again and now its asking me to buy the grindr xtra again even tho the last time I bought your subscription was couple months ago but even like that you guys CHARGED MY BANK ACCOUNT randomly now on 02/27/2013 for the amount of $5.99 I need this money to be returned or fix right away. I talked to my bank and they said they could investigate and do a claim reversal but to talk to you guys first since you guys charged my bank account. Please take a look into this ASAP.

  • Homer Ham
  • Feb 25, 2013
recurring monthly 5.00 charge since October 2012.....am not using grindr....was deleted....used it only for a couple of days....unhappy with app....inferior to SCRUFF

  • Dolly Vav
  • Feb 25, 2013
the app is very glitchy

  • Clelia Arg
  • Feb 25, 2013
Why I am being charged for grindr xtra when I use the free one ? My bank is charging me £3.36 and £1.25 oversee charges ? This is robbery please refund me at least 6 month charges

  • Phylicia Rep
I have another payment pending from this company of $5.99.
I would like that cancelled and refunded and stop any reoccurring payments.

  • Yoshiko Lob
The email below is the response they sent. What annoys me now is they stopped further payments but not refunded the ones I did not authorise. I managed to catch it after 2 payments. But what if I didn't? How many 1000's of other uses are unaware of the charges?
It says when my "current credits expire"? Credits for what? I don't have access to GRINDR XTRA.
-----------------------------------------------------------------------------------------------------------
Kim (Grindr Support)
May 05 20:31 (PDT)
Hey-
Thanks for contacting the Grindr Store. I have used the information below to cancel any recurring purchases linked to your Grindr profile, and you will not receive future charges. When your current credits expire, you'll be prompted to renew at your own discretion.
Let me know if you need further assistance.
Regards,
Kim
Grindr Support Specialist
Visit: Help.Grindr.com

  • Alphonse Bue
I was meant to be charged 99cents and was charged $5.99.
I want a refund of $5.00 to my account and stop any reoccurring charges.

  • Melonie Mau
I did not agree for my subscription to renew, I have in the past been asked to renew it and type my Apple ID password in before continuing the subscription, however this time I was not asked to enter my password and I have just been billed 4.03GBP. I want reimbursing immediately as now my bank will charge me 10GBP because I have entered into my overdraft!

  • Carmella Nad
They offered 99 cents for 10 days trial. I was charged $5.99 and then charged 1 month later for the same amount.

  • Lisette Pag
Unauthorized charge. Please remove.

  • Kizzie Epp
Was this resolved?

  • Millicent Qua
I cancelled this account months ago and now there is an additional $12.97 pending charge. Either it is removed or I'm canceling the credit card.

  • Carmen Neb
I do/did not wish to continue my grindr extra subscription and was NEVER prompted to pay for another subscription as I no longer require it.

  • Jada Abb
Did not purchase this

  • Blanca Sep
I have had grindr for a long time, I've only had grindr xtra once and that was a long time ago, I don't have the grindr xtra features and I don't want to be charged to use it as I never signed up for it since

  • Ginger Fer
I did not renew this subscription and do not want it. the app does not work on Android very well

  • Season Gla
I signed up for and deleted my Grindr Xtra account (due to the app not working) in Feb. 2012. Was refunded for the initial first month charge charge in March 2012. However, I've been continually charged since April 2012 to current day, even though my account was deleted back in February 2012.

  • Harmony Per
i canceled this membership and one month later i was still charged

  • Lizeth Nof
i previously purchased grinder, but only wanted one month. Please stop billing and discontinue my service .

  • Albertha Bil
I have not purchased this *grindr* app yet mY bank has been charged...please contact me in regards to a full refund.

  • Minh Hie
I haven't used that app since I switched to my iPhone last year.
Who knows how long I was getting billed until I finally noticed.
This was all last year during my blackberry days.
Please refund all my money back and remove me from this subscription.

  • Lizabeth Nie
I amnit using gringr xtra enymore. Please cancel my suscription. I am still being charged 5usd momthly.

  • Shelby Zad
unauthorised tranascation..

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Level of Distrust

94 Unauthorized
29 Authorized

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