UNRECOGNIZED CHARGE ON YOUR BILL?

Judith Cush


The charge Judith Cush was first reported Jul 27, 2018.
Judith Cush charge has been reported as unauthorized by 53 users, 11 users recognized the charge as safe.

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Comments

  • Judith Cush
  • Jul 27, 2018
Hello Customer Support I hope you can help me with two additional charges made on my Visa Debit Card from Vesta *AT&T 866-608-3007. I purchased a prepaid Sim card for 30 days only on 19 April 2018 but on checking my bank account in July have found that I have been debited $41.10 AUD on 16 May and $41.16 AUD on 15 June 2018. The sim card was purchased from your Honolulu store. I have unfortunately discarded the Sim card upon my return to Australia, so I no longer have the mobile number (unless the number is as above). My name is Judith Cush, from Sydney Australia. I have looked on the internet forum which is saying that these charges are a scam. I have been communicating via email with the Manager,Kimberley Merkowitz of Ala Moana AT&T Store who knew of my short stay in Hawaii, but said she was unable to arrange a credit back to my Visa debit card which seems strange to me as the two debits came from my account. Surely I can be credited back to the same card I used. She asked me to contact Customer Care. I hope you can help. Judith Cush

  • Judith Cush
  • Jul 27, 2018
Hello Customer Support I hope you can help me with two additional charges made on my Visa Debit Card from Vesta *AT&T 866-608-3007. I purchased a prepaid Sim card for 30 days only on 19 April 2018 but on checking my bank account in July have found that I have been debited $41.10 AUD on 16 May and $41.16 AUD on 15 June 2018. The sim card was purchased from your Honolulu store. I have unfortunately discarded the Sim card upon my return to Australia, so I no longer have the mobile number (unless the number is as above). My name is Judith Cush, from Sydney Australia. I have looked on the internet forum which is saying that these charges are a scam. I have been communicating via email with the Manager,Kimberley Merkowitz of Ala Moana AT&T Store who knew of my short stay in Hawaii, but said she was unable to arrange a credit back to my Visa debit card which seems strange to me as the two debits came from my account. Surely I can be credited back to the same card I used. She asked me to contact Customer Care. I hope you can help. Judith Cush

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Level of Distrust

83
53 Unauthorized
11 Authorized

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