UNRECOGNIZED CHARGE ON YOUR BILL?

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JS Online Grocery

The charge JS Online Grocery was first reported Jan 8, 2014.
JS Online Grocery charge has been reported as unauthorized by 98 users, 17 users recognized the charge as safe.

Help other potential victims by sharing any available information about JS Online Grocery.

Most Useful Comment
  • Juanita Tacneau
  • Mar 28, 2014
It looks like your credit card account has been charged by J Sainsbusry Plc.

If you do not recognize this charge and wish to cancel it, then try to contact their customer support.

To do this, here is some useful information.

Official website:
www.sainsburys.co.uk

Mailing address:
Sainsbury\'s Supermarkets Ltd
33 Holborn
London
EC1N 2HT

Call then at:
0800 636 262

You can email them by using this form:
http://www.sainsburysbank.co.uk/contact/contact-getintouch-email.shtml

You can also message them on Facebook:
https://www.facebook.com/sainsburys

Or Twitter:
https://twitter.com/sainsburys

If this information will not be of any help to you, then be sure to contact your bank and file a complaint right away!

Mark as Useful [24 votes]

Comments

  • Arthur Hancock
  • Jun 16, 2017
£99.59 taken from my account by JS Online Grocery on the 12th June. Notified by Lloyds Fraud Department.

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  • luigi rignanese
  • May 5, 2017
js online grocery 410£

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  • luigi rignanese
  • May 5, 2017
js online grocery 410£

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  • Fleetwood Transport
  • Mar 9, 2017
Card payment taken on 08/03/2017 in respect of fraudulent transaction on 06/03/2017

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  • Susanne
  • Dec 21, 2016
We haven't even bought something from Sainsbury, but my sons card was used for a transaction on £ 412

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  • paulrt
  • Jan 4, 2017
I have just checked my card and found a deposit from JS online of $349 and then a withdrawal of $299 are they giving away money or testing my card for future withdrawl. I was in the UK two years ago from Australia.

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  • nadia bouhou
  • Nov 29, 2016
Same here .i live in France 8 unauthorized transactions on my credit card those 2 last weeks .for more than 1800euros!! But is it a real shop ?

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  • MS
  • Sep 9, 2016
Saw this one on my CC statement one hour after it appeared. Cancelled the card, bank refunded. I live in Australia, so there is no way I was ordering groceries from UK. It showed J Sainsbusry on the first two days, then it changed to JS ONLINE GROCERY 0800 328 17 GB FRGN AMT: 214.53 POUND STERLING Transaction date 8 Sep 2016 That's $388.42 in au dollars. Either card number details were stolen by someone, or just a scam website (but I never knew about it until this happened)

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  • Glenn
  • Jun 4, 2016
My Australian credit card was charged GBP 204.91 on 26th May re JS Online Grocery. I don't use this card anymore and did not have a clue who JS ONLINE grocery are. Checked on google and found numerous websites referring to fraudulent use of cars with this website.

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  • Mad As Fuck
  • May 17, 2016
I AM MAD AS FUCK THAT SOMEONE HAS THE NERVE TO STEAL FROM ME! WHOEVER YOU ARE ...YOU BASTARD! I AM A SINGLE MOM IN COLLEGE WITH A SON IN COLLEGE. YOU IGNORANT FUCKTARD! YOU WILL BURN IN HELL FOR WHAT YOU'VE DONE......REPENT!

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  • Abdirahim
  • Jan 16, 2016
JS has taken £99 from my account this week. I never bought anything from online grocery.

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  • Priti Gohil
  • Oct 18, 2015
TWO TRANSACTIONS 29.09.2015 £181.54 2.10.2015 £201.03 BOTH UNAUTHORISED! WHAT IS GOING ON HERE?

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  • Jluk
  • Jul 7, 2015
Hi, you hv charged my credit card in 2014 Nov, that credit cardI hv not been using for years , and I do not know your shop until this happened, my card info has been stolen for online shop at this shop. The bank called up yesterday about I have not paid for the fees which is 300 pounds now going to more than 400 pounds with adm fee and interest fee. I hv no clues what had been happening. Please let me know what info I can gv u to settle the case. Thanks.

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  • Mario Cunha
  • Jul 6, 2015
I too was hit by this last week. About 90 £. Funny thing is that the card used by the thiefs is not a phisical one, so it cannot be cloned at all. They must have found the data from a place where I shopped previously. The 1st suspect I have is Amazon since it is known that they had a leak on last December. Aliexpress was also used with that card. I also have that card on Paypal. The bank already sorted it out, but nevertheless it is frustating to have your security compromised like that.

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  • Sonny Pickett
  • Mar 9, 2015
I had over six grand charged to my company card in a three week period. Thieves!

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  • Notlit
  • Nov 8, 2014
£289.73 was taken out of my acct on the 7th nov 2014

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  • Nathan
  • Sep 18, 2014
Three unauthorized transaction were made to my OCBC credit card on 23 Aug,14. One is CAD 5$ (5.88 SGD) with no. 613-228-6753; The 2nd one is GBP 172.74 (368.55SGD) with no. 0800 328 1700; And the last one is GBP 201.75 (430.43 SGD) with no. 0800 328 1700!!! I have reported to my bank to put into investigation.

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  • Siva Sankar
  • Aug 20, 2014
I had been charged by JS Online Grocery 0800 328 17 for GBP219.43 on the 1st of April 2014 on my Standard Chartered Credit Card. I live in Singapore and do not shop for groceries online. The bank forced me to make the payment on the 11th of July 2014 promising to look into the dispute. But now the bank has refused looked in the matter or make a refund. They claim that its the time set by Visa or Mastercard for transaction dispute has passed and I should contact the merchant for a refund.

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  • angeline
  • Jul 17, 2014
My credit card was debited with s$400++ on 5 Jul 2014. It is still pending standard chartered bank to check and advise

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  • jang
  • Jun 17, 2014
An unauthorized transaction (JS ONLINE GROCERY) has been made to my card on 20 May 2014 of GBP211.95 (S$463.49). I have report this to Standard Chartered Bank.

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  • Jack
  • Jun 15, 2014
There was an unauthorised transaction of S$5.95 (CAD5.00) on 11 June 2014 & S$416.05 (GBP189.79) on 12 June 2014 on my Standard Chartered card.

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  • Geok Cheng
  • Jun 6, 2014
Ref: 74929004124006178430537. Unauthorised transactions of GBP 216.71 had been charged to my credit card. I had reported to Standard Chartered.

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  • Ivy
  • Jun 5, 2014
There was an unauthorised transaction of S$480.13 (GBP218.33) on my Standard Chartered card on 3 May 2014.

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  • Anna
  • May 10, 2014
An unauthorized transaction has been made to my card on the 17th of Feb 2014 for 307.98. I have reported this to the bank! I am going to report this issue to the rest of the needed authorities!

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  • serenz
  • Apr 28, 2014
An unauthorized transaction has been made to my card on 2 April 2014 of SGD490.61. I have report this to Standard Chartered Bank.

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  • Enxue
  • Apr 8, 2014
My order number 59138199 which should be 50.14 with my first shopping 15 off, but I found 55.87 payment by JS from my bank account. Please tell me why? If possible, give my money back please

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Most Useful Comment
  • Juanita Tacneau
  • Mar 28, 2014
It looks like your credit card account has been charged by J Sainsbusry Plc.

If you do not recognize this charge and wish to cancel it, then try to contact their customer support.

To do this, here is some useful information.

Official website:
www.sainsburys.co.uk

Mailing address:
Sainsbury\'s Supermarkets Ltd
33 Holborn
London
EC1N 2HT

Call then at:
0800 636 262

You can email them by using this form:
http://www.sainsburysbank.co.uk/contact/contact-getintouch-email.shtml

You can also message them on Facebook:
https://www.facebook.com/sainsburys

Or Twitter:
https://twitter.com/sainsburys

If this information will not be of any help to you, then be sure to contact your bank and file a complaint right away!

Mark as Useful [24 votes]
Post Reply
  • Katie j
  • Feb 5, 2014
I order my shopping from sainsburys online first weekend of February 2014 which has come up on my statement but then an other transaction from js online groceries which we don't even no who js online groceries are the transaction was for just over £61

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Level of Distrust

85
98 Unauthorized
17 Authorized

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