UNRECOGNIZED CHARGE ON YOUR BILL?

GOOGLE *Phantom EFX GOOGLE.COM/CHNS


The charge GOOGLE *Phantom EFX GOOGLE.COM/CHNS was first reported Sep 3, 2013.
GOOGLE *Phantom EFX GOOGLE.COM/CHNS charge has been reported as unauthorized by 55 users, 20 users recognized the charge as safe.

Help other potential victims by sharing any available information about GOOGLE *Phantom EFX GOOGLE.COM/CHNS .

Most Useful Comment
  • Corene Rufener
  • Apr 7, 2014
The charge that you have received most probably came from Phantom EFX.
It is a game developing company.

If you think that you never purchased anything from this company, and wish to cancel your charge, then try to contact the customer service for help.

Official website:
www.phantomefx.com

Main headquarters:
900 Technology Pkwy Ste 300
Cedar Falls, IA 
50613

Call them directly by dialing:
(319)266-3656

Or send an email to:
mobilesupport@pfxprod.com
onlinesupport@pfxprod.com

You can also find them on Facebook:
https://www.facebook.com/phantomefx/app_200690206657911

And Twitter:
https://twitter.com/PhantomEFX

If this information will not help, then be sure to contact your bank and file a complaint right away.

Mark as Useful [27 votes]

Comments

  • dale
  • Jul 14, 2017
Account charged 126.99 Totally unauthorized. Will be contacting authorities immediately for credit

  • Lucy Dryden
  • Jul 5, 2017
i have several charges that were not authorized that you have charged 6/29/2017 ATM/POS PURCHASE GOOGLE *Phantom EFX;g.co/payhelp#,CA 4.99 7/3/2017 ATM/POS PURCHASE GOOGLE *Phantom EFX;g.co/payhelp#,CA 4.99 3.97 Send a Message 7/3/2017 ATM/POS PURCHASE GOOGLE *Huuuge Inc;g.co/payhelp#,CA 0.99 8.96 Send a Message 6/30/2017 ATM/POS PURCHASE GOOGLE *Phantom EFX;g.co/payhelp#,CA 4.99 9.95 Send a Message 6/30/2017 ATM/POS PURCHASE GOOGLE *Phantom EFX;g.co/payhelp#,CA 2.99

  • Josh Larson
  • Jun 26, 2017
I have a charge in my account for google phantom efx. I have no idea what this charge is nor did I authorize it

  • Juan ventura
  • May 19, 2017
I was charged and I have no idea what that is.

  • Missqs68
  • Mar 22, 2017
I had this exact same thing happen in 2013 and lost everything. They stole 8000 from an unemployment card. 2500 through t mobile and 350 on a separate card. My identity has been stole and i have been told I am a victim of long term identity theft. What ever you do change every password cancel every card. The bank google and t mobile allowed it and my last explanation was that no password was required. Please protect yourself lord knows nobody else does anything but protect themselves! I think flagging it 18 times without freezing the account is unacceptable!

  • JANK
  • Feb 21, 2017
I dont even know what this company is. It has taken money from me several times and I have not even bought anything. THIS company should be taken down for fraud.

  • Molly Ly
  • Jan 24, 2017
My bank has been charged 19.99 from google phantom fx which I have no idea what it is and haven't made any charges. I would appreciate this stop and refund my money. Thank you! Molly

  • Jazlynn ambush
  • Jan 22, 2017
Google phantom ef and google dragonplay stole so much money from me. Im 16 and this is not ok. Why, what is this. I dont know. I need my money back please

  • gary carter
  • Dec 30, 2016
4 charges was charged to my acct. when i only purchased 2 different times one o 12/12/16 and 3 on 12/06/16

  • VERNON HENDERSON
  • Nov 15, 2016
GOOGLE *PHANTOM EFX HAS CHARGED MY ACCOUNT OVER 70.00 DOLLARS OUT OF NOWHERE CAN'T CONTACT THEM THEY'ER JUST ROBBING PEOPLE IF SOMEONE CAN HELP ME PLEASE

  • Jessica Williams
  • Nov 13, 2016
I was charged five separate times on the 11th totaling $20.00 and I uninstalled the app from my phone over a month ago. Can you please refund my money and stop charging me for things that don't exist. My phone number is 816-316-3680. Customer service can call me in the evenings or leave a message. I appreciate your attention to this matter. Jessica Williams

  • Cassie jefferies
  • Aug 27, 2016
They have taken 3 charges out of my account unauthorized. How do I get my money back and prevent it from happening again?

  • Carlos Hirigoyen
  • Aug 10, 2016
hi there i just wondering where the charges on my card are legitimate because i can't recall to buy anything cheers

  • MGDavis
  • Jul 27, 2016
GOOGLE *Phantom EFX g.co/payhelp# CA 9.99 NOW HOW DO I GET MY MONEY REFUNDED, AND ENSURE THAT THIS DOES'NT HAPPEN AGAIN?????

  • Mike
  • Jul 23, 2016
I've gotten two $4.99 charges and one $2.99 charge for things I never authorized. What's going on?

  • lucy ciccone
  • Jun 15, 2016
I have been charged for something I don't even know about I would like it refunded thanks 2 transactions first one $14.04 and second one is $6.99

  • Cheri washington
  • Apr 17, 2016
I charged my games for more coins for $5.99 and i did not get my coins. Please help with the transaction. ..

  • Jessica
  • Feb 13, 2016
I have two changers on my credit card and not sure why one is for $9.99 and the another is for $4.99

  • globug
  • Dec 14, 2015
I have been charged several $9.99 & $4.99 on my bank account. I have not authorized these purchases. Please remove these charges. I will be going to my bank tomorrow. Something needs to be done!!!

  • Ryan parson
  • Dec 13, 2015
I have 7 or 8 transactions for $9.99 that I did not authorize thT has been charged to my account. I need someone to please contact me about these cause I can't afford for money to just get charged to my account when it was never authorized. Sincerely, Ryan Parson

  • Yeny Lucas
  • Nov 6, 2015
GOOGLE *Phantom EFX GOOGLE.COM/CH CA I was charged 9.99 3 days ago.

  • Google phantom efx
  • Oct 4, 2015
You did 5 charges of 9.99 and one of a lower amount, i want my money back. That was an unauthorized charge and is fraud.

  • Elizabeth Franklin
  • Sep 28, 2015
I want the charges to my bank account stopped.

  • junior
  • Aug 23, 2015
Please refund all my money you charge with no authorization to do so. U need to do it now thats fraud.

  • Angela Jones
  • Aug 14, 2015
My home number is 7863563149

  • Angela Jones
  • Aug 14, 2015
Your Company took 14.99 from my account I have no knowledge of transaction I requesting a refund and make sure you do not take any more money from my account

  • Lisa
  • Aug 7, 2015
Transaction iD# GPA.1354-0697-4969-35533 4.99 7/24/2015 TransactioniD# GPA.1379-9929-2508-31631. $4.99 Transaction #GPA.1312-3208-6365-69106. $4.99

  • lynda cipollone
  • Jan 31, 2015
on 31 jan at around 730pm i was charge 99.99 for Jackpot party and did not receive the credits. Please give me back my money or the credits

  • Rodolfo mendez
  • Jan 18, 2015
Pleas stop charges and pleas return my money back

  • Tracy Fisher
  • Oct 8, 2014
I have charges that keep coming out of me account, how do I get a refund and stop these charges!!!

  • Noe Gonzales
  • Sep 16, 2014
This last Saturday I ordered in Jackpot Party Casino only one time for the amount of $24.99.When I checked my account in Chase I noticed that you charged twice the amount of $24.99. Please return that amount to my bank or replace the cost. I let you know that it is not the first time that it happen to me and my wife, maybe in the future we have to close this game for the problems that we have. Please take action to this matter as soon as possible

  • Vilma Gonzales
  • Aug 27, 2014
On 22 of this month I ordered in my tablet to play in Jackpot Party Casino for the amount of $49.99 and I never got the dollars that I asked ($1,724,000.00). This is the fourth time that I present my complain, I want you to reimbursement my money or install in my tablet the amount that I paid. Me and my husband play a long time in Jackpot Party Casino, I believe that as old customer must treat me better way. Waiting to hearing from you soon.

  • missqs68
  • Aug 14, 2014
This company needs to be shut down they charged over 3000 to my google wallet an when I tried to contact them would not respond an closed all support tickets. In two days theycharged over 1000.00. I have turned in fraud charges an filed police report an am waiting on refund now but be aware efx phantom are thieves!

  • angry
  • Jul 6, 2014
we have never applied for any type of casino gaming we are small family that struggle with money as it is. it was our entire rent money that was taken and we will be evicted.

Mark as Useful [1 vote]
  • pissed!!!!!!!!!!!!!!!!
  • Jun 5, 2014
This has been a HORRIBLE situation!! we have cancelled our cards called google EFX had them do everything possible or so they said to make sure these charges stop showing on our checking account we have had hundreds upon hundreds of charges show up on our account!! my husband works out of town and we could not cancel our card because he would of been stranded without money so they have taken us for hundreds this is ridiculous!! this site has the worst protection for purchasing on line I have ever came across DO NOT USE GOOGLE EFX!!!! unless you want to be taken !!!!! I am reporting them to the BBB!!!

Mark as Useful [1 vote]
  • missqs68
  • Aug 21, 2014
Did you receive your money back yet? They took almost 4000.00 from me! An phantom just closed the case. Google said yeap looks legit have your bank charge it back! The bank is researching but there is so many charges minutes apart. Something needs to be done google wallet nor the bank froze the account! They allowed this to happen! 38 canceled transactions verifying funds! 40 pages of charges! REALLY thats LEGIT!

Most Useful Comment
  • Corene Rufener
  • Apr 7, 2014
The charge that you have received most probably came from Phantom EFX.
It is a game developing company.

If you think that you never purchased anything from this company, and wish to cancel your charge, then try to contact the customer service for help.

Official website:
www.phantomefx.com

Main headquarters:
900 Technology Pkwy Ste 300
Cedar Falls, IA 
50613

Call them directly by dialing:
(319)266-3656

Or send an email to:
mobilesupport@pfxprod.com
onlinesupport@pfxprod.com

You can also find them on Facebook:
https://www.facebook.com/phantomefx/app_200690206657911

And Twitter:
https://twitter.com/PhantomEFX

If this information will not help, then be sure to contact your bank and file a complaint right away.

Mark as Useful [27 votes]
  • pissed
  • Jan 28, 2014
I just looked at my email and i have hundreds in unauthorized charges im filling police report f*ck these scammers. im calling fbi also f**kin crooks.

Mark as Useful [2 votes]
  • pissed
  • Jan 28, 2014
I just looked at my email and i have hundreds in unauthorized charges im filling police report fuck these scammers.im calling fbi also fuckin crooks.

Mark as Useful [4 votes]
  • Dewey Wis
  • Jul 29, 2013
Founded in 1998 and headquartered in Cedar Falls, IA, Phantom EFX is a game developer and publisher of interactive card and casino entertainment titles for PC and Mac. So basically the charge you see showing up on your bank account/statement is from a deposit you made with one of the companies casinos.

Mark as Useful [3 votes]

Submit Comment

Level of Distrust

73
55 Unauthorized
20 Authorized

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