UNRECOGNIZED CHARGE ON YOUR BILL?

ESH*ESH*MOBILE PROTECT 855-562-1955 ON


The charge ESH*ESH*MOBILE PROTECT 855-562-1955 ON was first reported Oct 12, 2015.
ESH*ESH*MOBILE PROTECT 855-562-1955 ON charge has been reported as unauthorized by 85 users, 13 users recognized the charge as safe.

Help other potential victims by sharing any available information about ESH*ESH*MOBILE PROTECT 855-562-1955 ON.

Most Useful Comment
  • James Bandow
  • Aug 22, 2016
Hello, I too have the ESH*ESH*MOBILE PROTECT 855-562-1955, ON on my VISA Statement. This was added to my account as extra insurance for my phone and the company is called Esecuritel (www.esecuritel.com). I got this insurance added from a 3rd party seller. In my case, the hardware Fido sold me (Sony Android) was a piece of crap and only lasted me 3 months. The insurance replaced the phone (free) with an identical model which, as you may guessed, also only lasted 3 months. I know have a LG4 (Android) but since I purchased it from Fido, instead of Wireless Wave, the insurance plan is voided. You can go to the Esecuritel website (www.esecuritel.com) and get instructions about how to terminate your agreement. But, I'll save you the time. THEY STATE THAT YOU HAVE TO HAVE THE POLICY CANCELLED THROUGH YOUR PROVIDER. If you have recently purchased a new phone, this is what this charge is. Call the number and speak to a representative. But they will tell you to contact your network provider as this is the company that the phone ID is attached too. Its frustrating, but if you monitor your online account (eg. fido, bell,...), go through your account and unsubscribe or send an email or phone message to your provide. My contract says I can terminate that agreement at any time....so you should be able to do this also. Hope this helps

Mark as Useful [14 votes]

Comments

  • ZoeZ
  • Nov 8, 2017
Two charges in Oct and Nov 2017 Who to call in order to clarify this? Fido is my provider.

  • K. Fischer
  • Nov 1, 2017
I had this coming out of my bank account monthly since buying a new phone in September. Cancelling it now.

  • peter bottcher
  • Sep 27, 2017
I bought a cell phone from Wireless Wave last year, and contracted with Bell. I refused the offered insurance at the store. This year in July I noticed the esh*esh Mobile protection charge on my Amex card but did not think about it. I never agreed nor asked for any insurance In September I phoned and asked what this was all about and found it was insurance of some sort. I asked to have it cancelled. The person I spoke with not only spoke at such a rate of speed that I could not understand anything he said nor was his English clear enough and I had to ask each time to slow down. I gave up and asked to have the insurance cancelled.

  • mommy
  • Jul 6, 2017
they have been charging me over $20 a month for this. Fido did not disclose hidden charges and I get really angry that this is coming off my credit card. i tried to contact this esecuritel based in georgia, and they do not answer. i got my phone from calgary.

Mark as Useful [1 vote]
  • Madison
  • May 1, 2017
I have a charge of 11$ and have no idea what it's from. I'm kinda pissed off. I don't know what this website is and never used it. So don't know why I'm getting charged.

  • Elaine
  • Apr 2, 2017
I also have charges of $31.63 once a month and have 3 Iphones through Bell on a business account, purchased through Wireless Wave. They give extended warranty on the phones even though Apple has a 1 year warranty already. I just called and cancelled it as it is a hidden cost that Wireless Wave automatically has some kind of deal with this company.

Mark as Useful [1 vote]
  • Adnan0feras
  • Jan 9, 2017
Hello could l cancel the protection Mobil program because l spend a lot money thank you

Mark as Useful [4 votes]
  • Thalita
  • Dec 14, 2016
I have been charged with this since August even though I told my company I did not want any protection as soon as I discovered the charges. It had never been waved.

Mark as Useful [4 votes]
  • Me
  • Oct 6, 2016
I Just saw the charges and called visa and reported the fraudulent charges. The Visa could only go back 60 day to refund me (according to their rules) so I'm out 5 payments of $10.43 I'm positive that I didn't consent to an insurance on my phone. Thanks to Rogers I think I was enrolled into that scam.

Most Useful Comment
  • James Bandow
  • Aug 22, 2016
Hello, I too have the ESH*ESH*MOBILE PROTECT 855-562-1955, ON on my VISA Statement. This was added to my account as extra insurance for my phone and the company is called Esecuritel (www.esecuritel.com). I got this insurance added from a 3rd party seller. In my case, the hardware Fido sold me (Sony Android) was a piece of crap and only lasted me 3 months. The insurance replaced the phone (free) with an identical model which, as you may guessed, also only lasted 3 months. I know have a LG4 (Android) but since I purchased it from Fido, instead of Wireless Wave, the insurance plan is voided. You can go to the Esecuritel website (www.esecuritel.com) and get instructions about how to terminate your agreement. But, I'll save you the time. THEY STATE THAT YOU HAVE TO HAVE THE POLICY CANCELLED THROUGH YOUR PROVIDER. If you have recently purchased a new phone, this is what this charge is. Call the number and speak to a representative. But they will tell you to contact your network provider as this is the company that the phone ID is attached too. Its frustrating, but if you monitor your online account (eg. fido, bell,...), go through your account and unsubscribe or send an email or phone message to your provide. My contract says I can terminate that agreement at any time....so you should be able to do this also. Hope this helps

Mark as Useful [14 votes]
  • Anon
  • Aug 3, 2016
Ok so a family member purchased a Fido phone from Wireless Wave, a shady employee forced this insurance protection plan on us from a company called esecuritel After we told him we DO NOT WANT insurance. We never consented to go through with it but the employee did it anyways. Again this is WITHOUT our consent and knowledge. Signed papers got our phone and left the store. Didn't know we were billed monthly until a year later. Ridiculous, tried finding that employee but he was long gone. The family member didn't understand english and thought it was just a small thing tied with our home phone plan. Please call esecuritel's number 855-562-1955 and CANCEL right away, the thought of purchasing insurance on a phone is ludacris and dumb. Car insurance I understand but phone insurance you gotta be kidding.

Mark as Useful [2 votes]
  • Raymond Goulet
  • Jul 14, 2016
IT'S THE SECOND TIME IN 2 MONTHS THAT I GET CHARGE $9.03 ON MY MBNA CREDIT CARD

  • Felicity Green
  • Jul 1, 2016
I received information I was billed 22.02 for ESH*ESH Mobile Protect855-562-1955. What is this?

  • gabriela
  • Jun 18, 2016
send them a note and ask them to cancel the warranty, and print a copy.

  • Hannah
  • Mar 14, 2016
I just noticed I am charged $10.16 from September, 2015 for "ESH*ESH*MOBILE PROTECT" that I even don't know what it is!

Mark as Useful [2 votes]
  • cheryl
  • Mar 5, 2016
This was the insurance I bought for my blackberry. I no longer use this phone.

Mark as Useful [1 vote]
  • not happy
  • Mar 4, 2016
I have two charges on my credit card for this ESH *ESH*MOBILE PROTECT and i have no idea what it is? Feb 13/16 $60.96 Mar 1/16 $10.16

Mark as Useful [4 votes]
  • jeremieolivier
  • Oct 12, 2015

Mark as Useful [1 vote]

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Level of Distrust

87
85 Unauthorized
13 Authorized

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