UNRECOGNIZED CHARGE ON YOUR BILL?

CHEGG *EDUCATION SVC WWW.CHEGG.COMCA


The charge CHEGG *EDUCATION SVC WWW.CHEGG.COMCA was first reported Sep 11, 2013.
CHEGG *EDUCATION SVC WWW.CHEGG.COMCA charge has been reported as unauthorized by 71 users, 11 users recognized the charge as safe.

Help other potential victims by sharing any available information about CHEGG *EDUCATION SVC WWW.CHEGG.COMCA .

Most Useful Comment
  • enpi
  • Dec 13, 2013
Credit card charge came from Chegg.com and is, most likely related to help with homework or text books bought from them.

Website: http://www.chegg.com/textbooks/education-1

Chegg is one of the leading providers of homework help for college and high school students in US.

HQ Address:
3990 Freedom Circle, Santa Clara, CA 95054, USA

To investigate your charge, contact Chegg via their Contact Us customer care Page to phone, E-mail or Live Chat
http://www.chegg.com/contactus/

After some investigation we have found out that if you contact Cheqq on Facebook or Twitter, their representatives do get in touch quite quickly and issue refunds.

To contact on Facebook:
https://www.facebook.com/chegg?hc_location=stream

To contact on Twitter:
@CheggHelp on Twitter

Terms and Conditions state: You may cancel your account at any time throughout our Services. Your account will only be canceled and closed after you have returned all books that have been rented to you (if any) and all transactions have been processed including payment of assessed penalties or the cashing of any refund check.

If, after contacting Chegg support, you still will not have clarity on the amount charged, please report this charge to your local bank branch to open an investigation.

Mark as Useful [21 votes]

Comments

  • Angelica guillermo
  • Oct 8, 2014
I am getting charge on my credit card and never even heard of this please help

  • Deborah
  • Jul 18, 2014
My daughter had the same problem with a charge from Chegg on her credit card. We tried to dispute it last year, with no success. This time I got angry. She tried to contact Chegg, but she didn't have an account with them, so she couldn't log in. After searching the internet, I learned that Chegg had purchased a company known as Cramster. Cramster was an online study service. That is where the original charges began, three years ago. Unfortunately, my daughter had changed colleges, emails and sources for study information. Long story short: we went to the Cramster site, asked for a live chat and gave the person the two possible emails. Finally, success. We were able to close the account and have the charges refunded. The moral: close accounts that you aren't actively using and check your credit card statement carefully each month.

  • jmasb
  • Jul 1, 2014
Stay away from this company. My daughter ordered textbooks in January of this year, and in June, I had 7 fraudulent charges hit my credit card totaling over $400. I have to dispute the charges which will take 2 months, and I have put a block against Chegg for any future charges.

  • Judy Mag
  • Jun 30, 2014
This is a shady practice & a ripoff. Chegg should be ashamed, exposed and the practice stopped. The number to call is 1-844-213-4635. My backstory: I have been paying my son's credit card since he is a student. Since last fall I have been paying Chegg $14.95 every month & thought my son was renting a text book. Last week, I finally asked him about the charge and he knew nothing about it. I called the above number and they said there is an automatic checkmark authorizing a "study" charge. Said he probably "didn't notice it", which obviously is exactly what they are banking on. They are giving a refund for the original &70 + a refund for 6 months worth of charges. I objected, saying this is a shady practice and they should refund all charges. Chegg said they are only authorized to give a 6 month refund. I asked for supervisor who is scheduled to call me back. They will get an earful about this dishonest practice and a persistent demand for a full refund. I don't give up easily. Everyone who has experienced this should send a report to the Better Business Bureau and any other outlet for evaluating scams like consumeraffairs.com/education/chegg.html, www.ripoffreport.com/r/chegg etc. Google Chegg ripoff report.

Mark as Useful [1 vote]
  • Delia soto
  • Jun 22, 2014
I'm very ungry my Credit card was charged 2 unauthorized trans. same day June 20 2014 I wanna my money back

Mark as Useful [1 vote]
  • wylie
  • Apr 7, 2014
My debit card was charged $74.95 on March 31, 2014 listed as CHEGG *EDUCATI WWW.CHEGG.COMCA. I have never used chegg before so I'm asking if anyone has a phone number I can call. Thanks!

  • Deb
  • Apr 23, 2014
Yes me too. I thought it was an online gaming account of my son's. I should have investigated it sooner.

  • gary silvers
  • Mar 21, 2014
as far back as September of 2013 I have been charged 14.95 for something I didn't know about. my wife had been doing the reconciling and then it caught my attention and we could not trace back. I am disputing all those charges and want my membership if there is even one cancelled immediately.

  • Zuberi Robey
  • Mar 11, 2014
OMG can anyone help me I am having the same problem when I logged into my Huntington account and it says that $66.00 has been withdrawn from my account under the name of CHEGG *EDUCATI. WHY IS THIS HAPPENING can somebody help me get a refund i know its not much but its all I have as a college student with FEES TO PAY MONEY IS ESSENTIAL.

  • Ryan
  • Feb 16, 2014
charged $335.90. I have never even heard of this company before.

Mark as Useful [2 votes]
  • Ismail
  • Feb 2, 2014
I had been charged for 74.95 US dollar ,I don't really now why as I did not do any transaction also this is not really good .

  • Williams
  • Jan 19, 2014
I was charged 49.95 to my bank account. I had never heard of the company.

Most Useful Comment
  • enpi
  • Dec 13, 2013
Credit card charge came from Chegg.com and is, most likely related to help with homework or text books bought from them.

Website: http://www.chegg.com/textbooks/education-1

Chegg is one of the leading providers of homework help for college and high school students in US.

HQ Address:
3990 Freedom Circle, Santa Clara, CA 95054, USA

To investigate your charge, contact Chegg via their Contact Us customer care Page to phone, E-mail or Live Chat
http://www.chegg.com/contactus/

After some investigation we have found out that if you contact Cheqq on Facebook or Twitter, their representatives do get in touch quite quickly and issue refunds.

To contact on Facebook:
https://www.facebook.com/chegg?hc_location=stream

To contact on Twitter:
@CheggHelp on Twitter

Terms and Conditions state: You may cancel your account at any time throughout our Services. Your account will only be canceled and closed after you have returned all books that have been rented to you (if any) and all transactions have been processed including payment of assessed penalties or the cashing of any refund check.

If, after contacting Chegg support, you still will not have clarity on the amount charged, please report this charge to your local bank branch to open an investigation.

Mark as Useful [21 votes]
  • Pilar Gea
  • Oct 4, 2013
my credit card was charged over $200. I had never heard of them. Had to cancel the credit card.

Mark as Useful [5 votes]
  • Sophia Soa
  • Sep 4, 2013
nedd iu nuber

Mark as Useful [4 votes]
  • Kelsie Fas
  • Jun 14, 2013
my credit card being charge for 594.68+594.68+645.63 for nothing

Mark as Useful [6 votes]

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Level of Distrust

87
71 Unauthorized
11 Authorized

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